A New Era of Efficiency and Accuracy

Gone are the days of navigating cumbersome paper forms and enduring lengthy delays. Traditionally, updating your personal, employment, or coverage details meant filling out a tedious “Group Change Form,” often resulting in endless back-and-forth interactions.

Our new Change Requests feature streamlines this process by allowing you to make updates digitally. This system not only boosts efficiency and accuracy but also provides a straightforward way for both members and administrators to request and review changes. Once a request is approved, it’s automatically updated in the system, eliminating errors and ensuring your benefits information is always up-to-date.

Enhance Your Benefits Experience 

Experience a new level of convenience with our Change Requests feature, transforming an outdated process into a seamless digital experience. Here’s what you can expect:

Efficiency Boost: Say goodbye to tedious paper forms and “swivel chair” interactions. With our Change Requests feature, you can now make updates directly from your portal, simplifying the entire process.

Intuitive Management: Members and administrators can easily add or edit personal, employment, and coverage details. If additional oversight is needed, our system triggers a verification and approval process to ensure everything is accurate and authorized.

Automatic Updates: Once a change request is approved, the system takes care of the updates for you, ensuring that member profiles are always current without any extra steps needed from you or your team.

What Can You Update?

Personal Details: Adjust your name, email, date of birth, and more.
Dependents & Beneficiaries: Add, edit, or remove dependents, beneficiaries, and trustees.

How It Works:

Initiate Requests: Update your profile details in the Member Portal to submit change requests.

Notifications: Receive notifications to review any change requests initiated by your employer, and vice versa.

Approval Process: After you and your employer approve a request, our Simply Benefits team will review it. Once approved, the change will be applied to your profile.

Why This Change?

Customer Feedback: We’ve listened to your feedback about the old, cumbersome process and developed a solution that’s both simple and intuitive.

Enhanced Privacy: Processing requests through our platform ensures your information is securely handled, eliminating the need for less secure methods like paper forms or faxes.

Streamlined Process: This new feature cuts down on paperwork, speeds up turnaround times, and enhances your overall experience.

While our new Change Requests feature is designed to streamline the process, reduce the need for paper forms, and minimize back-and-forth communication, we understand the value of personalized support. Rest assured, real live agents are still very much involved, and they’re just a click or call away. Our team is easy to contact and always happy to assist with any questions or additional support you might need.

Experience the best of both worlds—digital efficiency combined with human care. Log in to your portal today and see how we’re making benefits management better for you!

Ready to try it out? Log in to your portal today and see how easy managing updates can be!
For more information or support, feel free to reach out to our team. We’re here to help!